Global IT Process Owner for Change
Há 4 dias
Company Overview: Continental is a globally active organization with a dynamic IT Service Management team.
About the Job: We are looking for an experienced process owner to join our team and lead our IT change management processes in a global environment.
Main Tasks:
- Develop the process strategy and roadmap in coordination with the IT service management strategy
- Creation and maintenance of process documentation
- Building and tracking governance and process KPIs
Required Skills and Qualifications:
- University degree in Business Informatics, Computer Science or Engineering field
- +3 years of experience in IT service management processes
- Basic requirement: ITIL Foundation certification
- Excellent customer service and communication skills
Benefits:
- An international team across 3 locations
- Opportunity to make a difference
- We are committed to fostering a workplace where everyone feels safe, respected, and valued
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