Global IT Process Owner for Change

Há 4 dias


Braga, Braga, Portugal Continental Tempo inteiro

Company Overview: Continental is a globally active organization with a dynamic IT Service Management team.

About the Job: We are looking for an experienced process owner to join our team and lead our IT change management processes in a global environment.

Main Tasks:

  1. Develop the process strategy and roadmap in coordination with the IT service management strategy
  2. Creation and maintenance of process documentation
  3. Building and tracking governance and process KPIs

Required Skills and Qualifications:

  • University degree in Business Informatics, Computer Science or Engineering field
  • +3 years of experience in IT service management processes
  • Basic requirement: ITIL Foundation certification
  • Excellent customer service and communication skills

Benefits:

  • An international team across 3 locations
  • Opportunity to make a difference
  • We are committed to fostering a workplace where everyone feels safe, respected, and valued


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