Debt Resolution Professional

Há 4 dias


Lisboa, Lisboa, Portugal bioM?rieux BV Tempo inteiro

About the Job

b Integrationeméux BV is seeking a Debt Resolution Professional to manage customer accounts with complex and sensitive collection processes.

Main Responsibilities

  • The Debt Resolution Professional will oversee customer accounts involving extensive collection processes in sensitive markets.
  • They will work closely with clients to resolve overdue payments and negotiate payment plans or settlements in more complex cases.
  • The professional will also handle escalated cases and collaborate with legal and compliance teams to address any issues that may arise.
  • They will analyze customer financial information to assess creditworthiness and payment behavior, preparing detailed reports on aging accounts, and providing strategic insights to improve the collections process.

Qualifications and Requirements

  • Bachelor's degree in business administration, finance, accounting or other related field.
  • Up to 3-5 years' experience in OtC processes.
  • Fluency in English and French language, as well as proficiency in Portuguese.
  • Experience working on regional or global teams.
  • Demonstrated experience working in large teams collaboratively.
  • Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
  • Demonstrated ability to maintain financial controls.


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