Debt Resolution Professional
Há 4 dias
About the Job
b Integrationeméux BV is seeking a Debt Resolution Professional to manage customer accounts with complex and sensitive collection processes.
Main Responsibilities
- The Debt Resolution Professional will oversee customer accounts involving extensive collection processes in sensitive markets.
- They will work closely with clients to resolve overdue payments and negotiate payment plans or settlements in more complex cases.
- The professional will also handle escalated cases and collaborate with legal and compliance teams to address any issues that may arise.
- They will analyze customer financial information to assess creditworthiness and payment behavior, preparing detailed reports on aging accounts, and providing strategic insights to improve the collections process.
Qualifications and Requirements
- Bachelor's degree in business administration, finance, accounting or other related field.
- Up to 3-5 years' experience in OtC processes.
- Fluency in English and French language, as well as proficiency in Portuguese.
- Experience working on regional or global teams.
- Demonstrated experience working in large teams collaboratively.
- Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
- Demonstrated ability to maintain financial controls.
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