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Collections and Account Management Specialist
2 semanas atrás
About the Role
bioMérieux BV is seeking a highly skilled Collections and Account Management Specialist to join its finance team. This position involves managing customer accounts with complex and sensitive collection processes.
Duties and Responsibilities
- The Collections and Account Management Specialist will oversee customer accounts involving extensive collection processes in sensitive markets.
- They will ensure that all interactions are managed with a focus on maintaining strong customer relationships while protecting the financial interests of bioMérieux BV.
- The specialist will analyze customer financial information to assess creditworthiness and payment behavior, prepare detailed reports on aging accounts, and provide strategic insights to improve the collections process.
- They will also implement best practices in collections for high-risk markets and ensure all documentation is up-to-date and compliant with company policies and regulations.
Requirements
- Bachelor's degree in business administration, finance, accounting or other related field.
- Up to 3-5 years' experience in OtC processes.
- Fluency in English and French language, as well as proficiency in Portuguese.
- Experience working on regional or global teams.
- Demonstrated experience working in large teams collaboratively.
- Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
- Demonstrated ability to maintain financial controls.
- Effective training skills and team building capabilities for management of functional tasks within area of responsibility.
- Demonstrated leadership skills, strong oral and written communication, presentation, conflict resolution and negotiation skills.
- Good project management skills including ability to coordinate and implement complex cross-functional activities.
- Experience with continuous process improvement projects leading to significant time or bottom-line savings.
