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Aviation Customer Experience Specialist
1 semana atrás
Become a key player in the success of Blu Selection, an international Customer Experience Specialist, as an Aviation Customer Experience Specialist.
About the Company:
Blu Selection was started up by two French entrepreneurs in the 2000s and has since grown into a global presence with over 50,000 employees. Our international hub in Lisbon takes care of customer service experiences on behalf of some of the world's most progressive brands.
Main Responsibilities:
- Representing Blu Selection as a Travel Service Representative
- Ensuring excellent customer service to the French market
- Creating exceptional value and solving any issues to deliver a consistent quality of service
Requirements:
- Native level of French and B2 level in English
- Previous 6 months experience in Customer Service or Technical Support in a Call Center
- Ability to operate in high-pressure situations
- Good communication skills – both written and oral
Benefits:
- Fixed-term contract of 14 months
- Competitive salary package (gross) per month
- Performance bonus up to €100/month
- Complexity bonus up to €70/month
- Meal vouchers of €7.23/workday
- Reimbursement of some transportation costs
- Private Health Insurance and dental plan after six months
- If living outside Portugal: reimbursement of initial flight ticket after 6 months and 6 months of accommodation provided by the company
