Digital Solutions Specialist
2 semanas atrás
We are seeking a Digital Solutions Specialist to support the delivery of innovative digital solutions at Winning. Job Summary:
This full remote position provides the flexibility to collaborate with technical and business teams from anywhere.
Main Responsibilities:
- Define technical solutions in collaboration with T2D technical teams (architecture, cybersecurity, iFAB, etc.).
- Design functional diagrams to facilitate decision-making and serve as the foundation for technical solutions.
- Manage stakeholders, including technical and business teams.
- Ensure effective communication between technical and business teams.
- Align deliverables with the program's objectives and priorities.
- Coordinate tasks across various teams involved in the same development cycle.
- Oversee developments, manage quality deployments, and coordinate integrated testing.
- Organize UATs with business stakeholders before production releases.
- Prepare detailed information for analysis teams.
- Request effort and cost estimates from technical teams.
- Define technical requirements and ensure their alignment with business needs.
- Proactively ensure operational excellence of e-mobility platforms.
- Serve as an escalation point for operational incidents related to e-mobility platforms.
- Collaborate with T2D and stakeholders to resolve escalated incidents effectively.
Requirements:
- Professional Experience: At least 2 years of experience in specifying, implementing, and supporting digital solutions.
- At least 2 years of experience in IT project management.
- Proven experience in incident resolution and management.
- Technical Skills: Understanding of digital ecosystems, including middleware systems, CRM, billing, apps, and portals.
- Experience in project management methodologies.
- Knowledge of IT helpdesk operations.
- Ability to analyze system documentation and architecture effectively.
- Academic Background: Bachelor's degree in Computer Engineering, Computer Science, Information Management, or a related field.
- Languages: Proficiency in English and Portuguese or Spanish.
Salary Range: $70,000 - $90,000 per year. This estimate is based on national averages for similar positions in the United States.
About Winning:
Winning is a dynamic organization that values innovation and teamwork. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a collaborative work environment.
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