IT Infrastructure Manager

Há 5 dias


Lisboa, Lisboa, Portugal Boost-IT Tempo inteiro

Boost-IT is a company that values its people and strives to create a positive impact on society through technology.

We believe that technology has the power to connect and inspire people, and we're committed to creating a culture that challenges the status quo and seeks out innovative solutions for our clients.

Job Tasks
  • Manage user and project manager escalations, providing expert technical support.
  • Resolve major incidents, collaborating with the security and compliance team.
  • Develop strong relationships with stakeholders, including security and compliance architects and engineers.
  • Enhance service delivery through process and security improvements.
  • Maintain accurate documentation of services and processes.
  • Support the growth and development of junior team members.
Key Qualifications
  • Strong understanding of international corporate network infrastructure and industrial networks.
  • Expertise in Palo Alto network components (STRATA, PRISMA) and overall knowledge of network security best practices.
  • Proficiency in LAN (routing and switching), WAN, and network troubleshooting skills.
  • Project coordination skills and ability to create technical documentation.
  • Excellent communication and leadership skills, with the ability to lead, coordinate, and support teams.
  • Ability to work under pressure during incident crises.


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