Network Engineering Expert

Há 5 dias


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

About the Job
You will provide top-level technical support for router and switch architecture (both hardware and software) to Cisco customers, partners, account teams, and other TAC engineers via phone/email/WebEx.

Key Responsibilities
  • Troubleshoot, debug, and tackle product and network problems of moderate to high complexity using analytical skills and technical knowledge.
  • Collaborate with cross-functional teams to help tackle issues in heterogeneous network environments.
  • Utilize sophisticated lab setups to recreate and solve problems within Cisco's internal state-of-the-art labs.
  • Develop automation and augmentation logic to speed up issue resolution.
  • Identify and submit software defects to improve product quality.
Requirements
  • Proven technical knowledge in networking (CCNA level equivalent or above) and/or network programmability (DevNet Associate level or above).
  • Advance knowledge of Linux/UNIX command-line tools/environments; software development/debugging, preferably in C, C++ or Python; computer science concepts (CPU, memory, operating systems).
  • Bachelor's degree in Information Technology related field of study (preferably with a network engineering/computer science or telecommunication specialization).
  • Ability to work independently as well as in a very diverse team environment.


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