Pain-Free World Operations Specialist
Há 1 mês
About Us
Sword Health, Inc is a pioneering healthcare technology company dedicated to freeing people from pain. Our mission is to predict, prevent, and treat pain using cutting-edge technology and innovative strategies.
We are seeking a highly motivated Design Operations Specialist to join our team. As a key member of our design and research functions, you will play a pivotal role in establishing and growing our design and research processes.
Key Responsibilities
- Develop and maintain design and research processes, repositories, and best practices;
- Manage and optimize tools and software, ensuring they meet team needs;
- Establish and track metrics to measure design team efficiency and impact;
- Support Design leadership with setting up reports on design team performance and impact for executive leadership;
- Capture and monitor actions from review sessions and follow up to ensure timely delivery;
- Coordinate participant recruitment for user research studies;
- Identify areas for growth and cross-training opportunities;
- Work with Design leaders to organize team events that foster Design culture and team bonding;
- Facilitate collaboration between design and other departments.
Requirements
- 3-5 years of experience in operation roles within Design and UX research teams;
- Solid understanding of design and UX research processes and methodologies;
- Experience with design and research tools is a plus (e.g. Figma, User Interviews, Condens);
- Knowledge of project management tools and agile methodologies;
- Strong organizational and problem-solving skills;
- Excellent communication and interpersonal skills;
- Ability to work cross-functionally and influence without direct authority;
- Experience in or exposure to creating or managing design systems is a plus;
- Strategic thinking and problem-solving aptitude.
What We Offer
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions).
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