Senior Network Solutions Architect

3 semanas atrás


Lisboa, Lisboa, Portugal Cisco Tempo inteiro

**Job Overview**

Cisco is a leading provider of networking solutions, and we are seeking an experienced Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will work with our customers to resolve complex technical issues and implement innovative network solutions.

**Key Responsibilities**

  • Actively assist other Technical Consulting Engineers and Global Delivery Partners in problem resolution.
  • Interact effectively with Engineering teams to solve complex problems.
  • Submit effective escalations with Engineering teams.
  • Guide team members in successful interactions with the Engineering teams.
  • Recognize and submit bugs with required related information.
  • Mentor others to file bugs.
  • Act on pervasive bugs and issues within technology domain.
  • Provide escalation support, and lab setup expertise.
  • Build shared and reusable lab setups.
  • Produce and share intellectual capital (including documentation and training) in the most productive manner for internal audiences, Global Delivery Partners, and customers for global use.

**Requirements**

We are looking for an accomplished engineer with extensive experience in problem resolution who enjoys a fast-paced environment at the cutting edge of technology. To be considered for this role, you must have:

  • A Bachelor's degree in a technical field (CS/EE preferred) or equivalent plus 5-8 years of related experience.
  • A working knowledge of software languages to understand the scope and content of bug fixes and code commits.
  • A passion for automation, orchestration, and/or virtualization to automate and simplify repetitive analysis or lab tasks.
  • A working knowledge or ability to learn other (non-Cisco) technologies and how they interoperate as part of a network solution.

**Benefits**

We offer a competitive salary of $120,000 per year, free unlimited access to any of Cisco's hardware and software products from across the entire Cisco portfolio, and participation in new product introductions and internal projects from your primary domain of expertise. You will also have access to a worldwide network of 24/7 dedicated internal Cisco Labs that span across several locations worldwide where you can find any device, model, or even module.

**Why Cisco?**

Cisco is a place where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We are a company that embraces digital transformation and helps our customers implement change in their digital businesses. Our culture allows for innovation, creativity, and yes, even failure (if you learn from it.) We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.)



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