Content Analyst with Romanian Language Expertise in Lisbon, Portugal

3 semanas atrás

Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro
Job Title: Content Analyst with Romanian Language Expertise in Lisbon, Portugal

Job Summary: We are seeking a highly skilled Content Analyst with Romanian language expertise to join our team in Lisbon, Portugal. As a Content Analyst, you will play a critical role in ensuring the safety of online communities by reviewing and analyzing user-generated content.

Key Responsibilities:

* Review user flagging reports regarding website content
* Understand and remain up-to-date with client's policies and guidelines
* Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
* Review the reported content within agreed turnaround times and standards of quality
* Recognize trends and patterns, and escalate issues outside of the established policies
* Use market-specific knowledge and insights to spot and scope solutions to improve the support of user community

Requirements:

* Fluency in Romanian (at least C1 level, ideally native)
* B2 level of English
* Availability to work in 3 shifts, 7 days a week (40h/week in rotative shifts)
* Professional work experience in a business process outsourcing company or comparable service environment
* Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
* Have a neutral mindset towards different video content that needs classification, regardless of the content itself
* Ability to work independently
* Good communication skills, both verbal and oral
* Quick learner and adaptable to learn new processes, concepts, and skills
* Be organized and able to manage time and tasks efficiently
* Result-oriented, self-motivated, independent, and inquisitive
* Able to thrive in a fast-paced and team-oriented environment
* Interested in social media and current events
* Minimal proficiency using Google products, including Gmail, Calendar, or Google Drive
* Knowledgeable with channels that provide on-demand video

Our Offer:

* Base salary and bonuses
* Paid training and contract
* Relocation package (for eligible candidates moving to Lisbon from abroad)
* Training and development opportunities
* Private health insurance including close family (Spouse + children free of charge)
* Life insurance
* Child benefits such as Nursery Voucher and Student Voucher
* Employee Assistant Program (EAP) to promote wellbeing of employee's (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia platino” service)
* Discount membership and access various gyms across Portugal
* Various corporate discounts available through partnership between Cognizant and other partners such Pestana Hotels, Carnext, Huawei, Apple, MEO

About Us:

Cognizant is a global community with more than 345,000 associates around the world. We don't just dream of a better way – we make it happen. We take care of our people, clients, company, communities, and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you.

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