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E-Health Platform Assistant

2 semanas atrás


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

About the Role:

We are seeking a talented French-Speaking Customer Service Specialist to join our team in Aveiro, Portugal. As a key member of our support team, you will play a vital role in ensuring users have a seamless experience on our E-Health platform.

Responsibilities:

  • Provide expert guidance and support to users of our E-Health platform
  • Answer questions and resolve issues in a timely and professional manner
  • Ensure a positive user experience and build strong relationships with users

Requirements:

  • Native or fluent French language skills
  • English language skills at B2 level or higher
  • Customer focus and passion for helping others
  • Tech savviness and ability to navigate digital platforms
  • Professionalism and positive attitude

Benefits:

  • Competitive monthly compensation
  • Performance bonus up to €140/month for meeting KPIs
  • Monthly transport stipend
  • Free health insurance after 6 months of service
  • Ongoing training and development opportunities