Multilingual Customer Service Expert

Há 2 dias


Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

About the Role:

At Eva Global, we're seeking a highly skilled Multilingual Customer Service Expert to join our vibrant team in sunny Malaga or Lisbon. As a German-speaking specialist working night shifts, you'll be the first point of contact for our customers.

Your Mission:

As a key member of our customer experience team, you'll engage with customers through phone, email, chat, and social media. Your primary goal is to solve problems, offer solutions, and make our customers feel valued and understood.

We're looking for a communication whiz who's passionate about delivering exceptional customer service. If you're a team player who thrives in a dynamic environment, we want to hear from you

Key Responsibilities:

  • Be the voice and heart of our brand by providing top-notch customer service
  • Solve and delight: tackle complex issues, offer innovative solutions, and make customers feel heard
  • Collaborate closely with our fantastic team, including Team Leaders, Managers, and Customer Success Specialists

What We're Looking For:

  • Multilingual Superstar: Fluent in German and English (Bonus points if you speak another language)
  • Experience Counts: Ideally, at least one year of experience in a Contact Center or Customer Service role
  • Tech-Friendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles
  • The Ultimate Team Player: Energetic, assertive, and ready to thrive in a fast-paced environment

Benefits:

  • A Dream Location: Enjoy working in beautiful Malaga or Lisbon, cities that combine great weather, culture, and city life
  • Competitive Perks: Attractive salary and opportunities for career progression
  • Learn and Grow: We provide training to help you become the best in your role and grow within the company

About Us:

Eva Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.



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