Digital Social Media Ambassador for a Leading Lisbon-Based Company
Há 1 mês
We are seeking a highly motivated and proficient Dutch-speaking individual to join our Customer Delight Team at a renowned social media company based in Lisbon.
About the RoleThis is an excellent opportunity for someone who is passionate about social media, enjoys interacting with users, and is fluent in Dutch and English (B2).
You will be responsible for providing quality support to new and existing users through various channels, including phone, email, and live chat. Additionally, you will offer proactive customer solutions, advise and train customers before and after purchasing services, and resolve technical issues.
Your Responsibilities- Process inquiries from users via phone, email, and live chat
- Offer independent and proactive customer solutions
- Advise, train, and support customers before and after purchasing services
- Solve technical problems and answer questions about services and products
- You must be fluent in Dutch and proficient in English (B2)
- You should be able to work rotating shifts from Monday to Sunday
- You have a genuine interest and passion for social media
As part of our team, you can expect:
- Paid training to enhance your digital skills
- Renewable employment contract with an initial duration of 6 months
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