Enterprise Cloud Advisor
Há 5 dias
About the Job
The Enterprise Cloud Advisor role at AWS involves working closely with customers to understand their business needs and drivers, and providing monthly and quarterly metrics to support their goals. As a Technical Account Manager, you will develop trusting relationships with customers and utilize your technical skills to solve complex support issues and drive new feature development.
Your Key Activities
- Develop a deep understanding of our customers' operational parameters and troubleshooting processes.
- Collaborate with Solutions Architects, Business Developers, and Sales Account Managers to drive new feature development and improve customer capabilities.
- Work with customers across all levels, from developers to C-Suite executives, to ensure AWS environments remain operationally healthy.
About AWS Enterprise Support
AWS Enterprise Support provides innovative solutions to our customers' complex challenges. We are looking for experienced professionals who can bring their expertise to our team and help us achieve our mission.
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