Restaurant Operations Manager
2 semanas atrás
A Restaurant and Bar Manager is responsible for overseeing the daily operations of a restaurant to deliver exceptional guest experiences. This includes managing staff, maintaining high levels of customer service, and working within budgeted guidelines.
Key Responsibilities:
- Manage restaurant operations to ensure seamless service delivery
- Maintain exceptional levels of customer service through effective communication and problem-solving
- Recruit, train, and develop a high-performing restaurant team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines to maximize revenue and minimize costs
- Develop and implement sales strategies to drive revenue growth
- Collaborate with the food and drinks team to develop menus and improve overall dining experience
- Conduct regular stock takes and maintain accurate inventory records
- Lead by example and promote a positive work culture
Requirements:
- Proven experience in food and beverage management or a related field
- Ability to meet financial targets and work within budgeted guidelines
- Excellent communication and interpersonal skills
- Ability to work under pressure and maintain a calm demeanor in challenging situations
- Flexibility to adapt to changing circumstances and priorities
Preferred Qualifications:
- Degree in hospitality or a related field
- Passion for delivering exceptional guest service and creating memorable experiences
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