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Railway Communications Expert
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Internal Communications Specialist
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Digital Communications Strategist
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Diverse Communications Expert
Há 7 dias
Work International offers a diverse opportunity for a Communications Expert to join our team as an Airbnb Customer Support Advisor.
In this role, you will be part of a dynamic team responsible for providing exceptional support to hosts and guests across various languages.
Key responsibilities include:
- Providing exceptional support through inbound/outbound calls, messaging, and chat.
- Investigating and resolving claims related to property damage, disputes, and safety concerns.
- Applying Airbnb's policies to ensure fair and efficient resolutions.
- Escalating issues when necessary, prioritizing urgent and sensitive matters.