Senior Client Liaison in the Sports Sector

Há 4 dias


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

We're looking for a skilled Customer Support Specialist to enhance our team's capabilities.

As a key member, you'll interact with clients through various channels to resolve account, technical, and financial concerns. This role is ideal for those who excel in fast-paced environments and prioritize exceptional client experiences.

**Key Responsibilities:**

  • Deliver outstanding support via phone, live chat, email, and social media
  • Assist with account setup, verification, login issues, financial queries, and technical concerns
  • Act as a trusted advisor, particularly for clients in the sports sector
  • Respond promptly to customer inquiries, concerns, and feedback
  • Foster strong relationships through clear communication
  • Maintain service excellence while adhering to company policies
  • Suggest process improvements to enhance customer experiences

**Requirements:**

  • Fluent in Czech (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Portuguese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

**Why Choose Us:**

  • Competitive Salary: Attractive compensation reflecting your skills and expertise
  • Performance Bonus: Rewarding achievements and contributions
  • Meal Allowance: Supporting daily meal expenses
  • Transportation Support: Assisting with commuting costs
  • Health & Life Insurance: Comprehensive coverage for peace of mind
  • Remote Work: Enjoy flexibility and work from home

We offer a dynamic environment where you can grow and develop your skills. Apply now to take the next step in your career.



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