German Remote Support Specialist in Portugal

Há 7 dias


Braga, Braga, Portugal Phiture Tempo inteiro
About Us

At Phiture, we are dedicated to providing top-notch customer support services to our clients. Our team is passionate about delivering exceptional experiences, and we are looking for like-minded individuals to join us. As a German Remote Support Specialist in Portugal, you will play a vital role in helping us achieve our goals.

Job Responsibilities

Your primary responsibility will be to provide exceptional customer service to our clients in Germany, using your language skills and knowledge of customer management software. You will also be required to maintain accurate records of customer interactions, collaborate with team members, and participate in training sessions to enhance your skills and knowledge. Furthermore, you will be expected to stay updated on product knowledge and company policies to provide accurate information to customers.

Requirements

We are looking for a candidate with native proficiency in German, strong communication and interpersonal skills, and prior experience in customer service is preferred. You should also be able to work independently and manage time effectively, possess excellent problem-solving skills, and have a customer-oriented mindset. Familiarity with customer management software and digital communication tools is also beneficial.

Work Environment

We offer a flexible remote work environment, which allows you to work from the comfort of your own home. You will have the opportunity to work independently, manage your time effectively, and participate in training sessions to enhance your skills and knowledge. Additionally, you will have access to comprehensive training and development opportunities, as well as opportunities for career advancement within the company.

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