Digital Transformation Project Coordinator
Há 3 dias
Nestlé Sa is a multinational food and beverage company that provides a wide range of products to consumers worldwide. Our business services team supports the company's operations by delivering supply chain, financial, HR, digital, and social media services.
**Job Description**
The Website Services Project Manager is responsible for managing and supporting the digital program for Nestlé businesses and/or markets. The role involves ensuring that the goals of the digital program are accomplished by working closely with the business team, agencies, and internal stakeholders.
**Responsibilities**
* Manage optimization projects/initiatives across websites in scope by understanding business needs, ensuring implementation, and reporting on project status and results.
* Ensure needs are properly understood by implementation partners (agencies or internal).
* Build and deliver training to markets on newly built features.
* Coordinate business requests with other website optimization services resources (content, SEO, analytics).
* Monitor and analyze KPIs, present actionable insights to business.
* Create and maintain standard operating procedures and documentation.
* Organize team ways of working (meet targets and goals, provide FTR solutions, follow estimates and deadlines).
**Requirements**
* Excellent speaking, writing, and editing skills in English.
* Hands-on experience with website project management with multiple stakeholders (at least 3 years).
* Meeting deliverable requirements, service level agreements, and specific targets.
* Excellent communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times.
* Able to manage both speed and quality.
* Hands-on experience with content management systems (preferably Drupal 7 and 8), SEO, and analytic tools (at least 3 years).
* Solid understanding of analytics and content optimization concepts and tools (Google Marketing Platform, Google Optimize).
* Solid understanding of SEO concepts and tools (ideally BrightEdge, DeepCrawl…).
* Solid understanding of user experience optimization concepts and tools (SessionCam, Usabilla).
* Familiarity with benchmarking tools (ideally SimilarWeb).
* Ability to work with ticketing and workflow tools.
* Experience working in a corporate and multicultural environment.
* At least 1 year experience managing (overseeing) a team from Project Lead perspective.
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