Hospitality Operations Coordinator

2 semanas atrás


Viana do Castelo, Portugal Quinta do Monteverde Tempo inteiro
Job Description

We are seeking a highly skilled Front Desk and Operations Assistant to join our team at Quinta do Monteverde, a family-owned boutique hotel in Portugal.

The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a small team. As a Front Desk and Operations Assistant, you will be responsible for warmly welcoming guests, handling reservations, and providing administrative support.

Key Responsibilities:

  • Welcoming guests and ensuring smooth check-in and check-out processes
  • Handling reservations and responding to customer inquiries across various platforms
  • Assisting with administrative tasks such as billing and liaison with external entities or suppliers
  • Providing versatile assistance to ensure smooth operations as needed
  • Multifunctional operational support to ensure overall smooth operations

Qualifications and Requirements:

  • High school diploma or equivalent (additional education in Hospitality, Tourism, or a related field is a plus)
  • Previous experience in hospitality or a related field (preferred but not mandatory)
  • Proficiency in English; additional language skills are advantageous (e.g. Spanish and French)
  • Excellent communication and organizational abilities
  • Strong customer service skills with a friendly and professional demeanor
  • Ability to be a team player and work effectively in a small team
  • Ability to work flexible hours, including weekends, and holidays


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