IT Support Professional

Há 6 dias


Porto, Porto, Portugal TeamViewer GmbH Tempo inteiro

We're TeamViewer GmbH, a leading global technology company providing innovative software solutions to bridge distances and digitalize processes. As a Customer Support Specialist, you'll play a vital role in empowering our users and customers through seamless connectivity.

Key Responsibilities:
  • Support existing customers with technical and accounting issues via phone, ticket, and chat.
  • Showcase our software solutions to customers through online demonstrations, highlighting functionality that solves their individual IT challenges.
  • Identify customer needs and forward requests to our sales department.
  • Collaborate closely with the Customer Support team to deliver exceptional customer experiences.
Requirements:
  • University degree in economics or relevant vocational education such as commercial or technical training.
  • Fluency in German and English is mandatory, with other languages being a plus.
  • Experience working with customers and/or in sales, including internships.
  • Determination, enthusiasm, and willingness to learn.
  • Balancing independent work with strong teamwork skills.
  • Strong communication skills and passion for working with people.
What We Offer:
  • Onsite onboarding at our HQ office for an optimal start.
  • Great compensation and benefits packages, including company achievement bonuses and stock-based options.
  • Public transport-friendly offices.
  • Special terms for local gyms.
  • Access to our Corporate Benefits platform with many discounts.


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