Salesforce Service Cloud Professional

Há 6 dias


Braga, Braga, Portugal Decskill Tempo inteiro

Founded in 2014, Decskill is an IT consulting company that places paramount importance on its people. Our main objective is to deliver value through knowledge and talent, which we achieve by fostering a culture of excellence and investing in the development and well-being of our team members.

We operate across three core areas:

DECSKILL TALENT

We believe that our people are key to our success. Through Decskill Talent, we empower our team to drive digital transformation challenges and collaborate closely with clients to achieve project success and business growth.

Main Responsibilities:

  • Implementation and configuration of Salesforce Service Cloud LiveChat
  • Integration of LiveChat with other systems and platforms
  • Customization and optimization of workflows in LiveChat
  • Analysis and monitoring of LiveChat performance metrics
  • Support and troubleshooting related to LiveChat

We are seeking a skilled Salesforce Service Cloud professional to join our team in Lisbon, Braga, or Coimbra, with regular office attendance required.

Benefits:

  • A dynamic and innovative work environment
  • Opportunities for professional growth and development
  • A commitment to equality and non-discrimination


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