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Digital Transformation Project Lead
2 meses atrás
Job Summary
We are seeking a highly skilled Digital Transformation Project Lead to join our team at Vodafone. As a key member of our retail and digital transformation team, you will be responsible for managing projects that drive efficiency and customer experience improvements.
Key Responsibilities
- Identify opportunities for developing retail initiatives that enhance customer experience
- Implement digital transformation projects to drive business growth
- Develop and execute action plans to deliver and grow sales and operations performance
- Drive high NPS through delivering excellent end-to-end customer experience
Requirements
- Bachelor's or master's in Management, Marketing, or a related field
- 5+ years of experience in retail and/or telesales industry
- Digital and technology-oriented mindset
- Strong intuition about consumer behavior and motivation
- Strong written and verbal communications, persuasion skills, and ability to influence behaviors
About Vodafone
Vodafone is a leading telecommunications company in Europe and Africa, committed to creating a better future for everyone. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
