Cloudflare Dashboard Product Leader
Há 6 dias
As a product leader for Cloudflare’s Dashboard, you will play a pivotal role in driving the growth and engagement of customers and prospects with our products. Your mission will be to measure and grow user interaction with the Cloudflare Dashboard, ensuring it remains a central hub for delivering world-class experiences. Key challenges include balancing tech stack simplicity with empowering teams to build exceptional experiences. You will also need to educate customers about our offerings, convince them to pay, onboard and upsell them to new features, and encourage colleagues and friends to join. Additionally, you must effectively manage adjacent cost drivers like customer support and outbound sales while being confident that efforts do more good than harm.
Key Competencies
We seek someone who is curious, can learn quickly, think creatively, and work collaboratively across engineering, design, and other teams. Key responsibilities include developing a product vision and strategy for the Cloudflare Dashboard, prioritizing investments in high-leverage platform capabilities. You will also create a product roadmap balancing short-term improvements with long-term strategic projects. Data-informed decision-making is crucial, requiring running experiments, creating dashboards to analyze user behavior and experiment results, and collaborating with the business intelligence team to analyze backend metrics impacted by new dashboard features. Furthermore, you will conduct qualitative user research through customer calls and surveys to understand user needs and challenges, gather feedback internally from various channels, and develop insights on customer challenges and new product requirements.
Bonus Points
- Understanding the modern UX stack and data fluency are highly beneficial, especially in an environment without a dedicated team of analysts.
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