Senior Travel Support Expert

Há 6 dias


Porto, Porto, Portugal TN Portugal Tempo inteiro

Job Summary

TN Portugal is seeking a Senior Business Travel Consultant to join their team in Portugal.

The ideal candidate will have 5+ years of experience in a travel consultant role, with expertise in bookings for air, rail, and accommodations. Native/fluent English language skills are required, both oral and written.

The successful candidate will be responsible for providing exceptional customer service through various channels, including chat, calls, and emails. They will maintain global standards, respond in a timely manner, and ensure compliance with company and customer policies.

A strong understanding of GDS systems (Sabre, Amadeus, or Galileo) is essential, as well as experience in contact center or customer-facing roles. Proficiency in using tools such as Zendesk, Slack, and Salesforce is also required.

Benefits include an excellent remuneration package based on experience, skills, and performance, as well as the opportunity to be part of a dynamic and creative team with a positive and friendly atmosphere.



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