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Restaurant Operations Director

1 semana atrás

Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

**About Us**

Meliá Hotels International S.A. is a global hospitality company dedicated to delivering exceptional experiences for our guests. Our commitment to excellence is reflected in the quality of our services and the passion of our team members.

**Job Summary**

We are seeking a skilled and experienced Restaurant Operations Director to lead our breakfast restaurant team at ME Lisbon, a luxury hotel in the heart of Lisbon. As a key member of our food and beverage department, you will be responsible for ensuring seamless operations, excellent customer service, and efficient management of resources.

**Key Responsibilities**

Leadership:

  • Supervise and motivate a high-performing team to deliver exceptional results
  • Foster a positive and inclusive work environment that promotes teamwork and open communication

Customer Experience:

  • Personalize the dining experience for each guest, anticipating their needs and exceeding their expectations
  • Ensure prompt and courteous service, addressing any concerns or issues promptly

Operations Management:

  • Oversee daily restaurant operations, including menu planning, inventory management, and supply chain logistics
  • Analyze sales data and customer feedback to identify opportunities for improvement and implement changes accordingly

Team Management:

  • Recruit, train, and develop a talented team of servers, hosts/hostesses, and kitchen staff
  • Cultivate a culture of innovation, encouraging staff to suggest improvements and contribute to the success of the restaurant

Financial Management:

  • Manage budgets and forecasts, ensuring optimal resource allocation and cost control
  • Monitor financial performance, identifying areas for improvement and implementing corrective actions

Requirements:

  • Minimum 2-3 years of experience in a similar role, preferably in a luxury hotel or high-end restaurant
  • Proven leadership and personnel management skills, with a track record of success in motivating and developing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors
  • Demonstrated knowledge of food safety, handling, and hygiene practices, with a commitment to maintaining high standards

**What We Offer:**

  • A dynamic and supportive work environment that fosters growth and development
  • A competitive salary and benefits package, reflecting your value to the organization
  • Ongoing training and professional development opportunities, helping you stay ahead in your career
  • The chance to join a global hospitality company with a rich history and reputation for excellence

**Join Our Team:**