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Senior Application Support Specialist

Há 1 mês

Porto, Porto, Portugal Dellent Consulting Tempo inteiro

Job Summary: We are seeking a highly skilled Senior Application Support Engineer to join our team in Porto. As a key member of our technical team, you will be responsible for providing expert-level support for our business applications, ensuring seamless operation and optimal performance.

Key Responsibilities:

  • Provide technical support for our business applications, including troubleshooting, issue resolution, and root cause analysis.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical documentation, including user guides and technical notes.
  • Stay up-to-date with the latest technologies and trends in the field, applying this knowledge to improve our support processes.

Requirements:

  • 6-9 years of experience in application support, with a strong background in Linux and Windows systems.
  • Excellent knowledge of production tools, including Scheduler, Supervision, ELK, and Grafana.
  • Strong understanding of deployments tools, such as GIT, XL Deploy, XL Release, Bitbucket, and Jenkins.
  • Good level of English, with a minimum of B2 proficiency.
  • Ability to work in a fast-paced environment, with a willingness to learn and develop.

What We Offer:

  • A personalized training plan, with a budget to spend on training and technical books.
  • Constant feedback to help you grow professionally.
  • Remote onboarding process.
  • Team events every semester.