Service Delivery Specialist

Há 4 dias


Faro, Portugal TUI AG Tempo inteiro

We are looking for a highly skilled and experienced Operations Agent to join our team.

As an Operations Agent, you will be responsible for communicating booking updates with our key excursion & transfer suppliers and destination teams to ensure a smooth Service Delivery operation.

The ideal candidate will have great organisational skills and ability to work in a fast-paced environment, with experience in the leisure and tourism industry – ideally in a booking admin position.

This role involves managing all bookings, last minute bookings and amendments, communicating to the destination team and suppliers to guarantee services as smoothly as possible while optimising costs and load factor.

Able to think quickly to replan accordingly to vehicle/guide availability.

Our company values diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

About Our Offer
  • A job at TUI offers more than your basic salary which already starts at €14,100 per year.
  • Hybrid position, usually 2 days from the office and 3 days from home.
  • Food allowance of €8.32 per day worked.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer a 6 months contract starting as soon as possible, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.


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