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Client Success Manager
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We seek an Onboarding Manager to ensure exceptional client experiences through a combination of product knowledge and problem-solving skills.
The ideal candidate will be passionate about technological solutions, exhibit strong customer orientation, and possess a proactive mentality.
This role involves guiding clients through account setup and implementation, ensuring smooth product adoption, and resolving customer issues promptly.
You will collect and act on customer feedback to enhance our operations.
- A bachelor's degree in a relevant field or equivalent work experience
- 3+ years of experience in similar roles (Customer Onboarding, Client Onboarding, Customer Success)
- Proficiency in English and French
- Experience in the mobility sector is highly desirable
