Service Delivery Expert
Há 2 dias
Career Opportunities at TN Portugal - Service Delivery Expert
We are seeking a highly skilled Service Delivery Expert to join our team in Lisbon. As a key member of our service delivery team, you will be responsible for delivering exceptional service to our customers.
As a Service Delivery Expert, your primary role will be to investigate, diagnose, and resolve technical issues reported by customers. You will apply problem-solving techniques to identify underlying problems and contribute to the problem management process.
Your responsibilities will include responding to customer inquiries, clarifying their issues, and gathering relevant information to facilitate incident resolution. You will also provide information, advice, and assistance to customers regarding standard services and service catalog offerings.
We offer an Initial training program to ensure that every employee has the set of skills needed to perform the job. Your B2 level in Swedish and English languages is required for this position.
Join a multicultural and inclusive team environment where you can enjoy a supportive atmosphere promoting work-life balance. Engage in exciting national and international projects, and participate in our career growth programs and diverse professionals crafted to support you in exploring a world of opportunities.
About Our Company
At Capgemini Engineering, we strive to create a collaborative community of colleagues around the world who inspire and support each other. We empower our employees to shape their careers in the way theyd like, and offer a supportive atmosphere promoting work-life balance, exciting national and international projects, and career growth programs and diverse professionals crafted to support you in exploring a world of opportunities.
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