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Sports Retail Customer Experience Specialist
1 semana atrás
Job Overview:
We are seeking a highly motivated and culturally adept Sports Retail Customer Service Agent to join our dynamic team in Lisbon. As a key member of our customer experience team, you will be responsible for delivering exceptional service to clients across various countries.
Your Impact:
- Provide expert guidance to customers on various projects and initiatives.
- Offer prompt and accurate responses to client inquiries via phone, email, or social media.
- Identify opportunities for upselling and cross-selling to enhance revenue growth.
- Calmly resolve customer complaints and concerns related to their shopping experience.
- Collaborate with other departments to redirect cases and issues as needed.
About Us:
Blae Selection is a fast-growing multinational company with over 50,000 employees worldwide. We help prominent brands provide top-notch customer service experiences. With a strong focus on technology and human touch, we have established a global presence and reputation in the outsourcing industry.
