Travel App Customer Advisor in Lisbon

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Technical Customer Advisor Opportunity

We are seeking a dynamic and adaptable individual to join our team as a Technical Customer Advisor in Lisbon, Portugal. As a key member of our international team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Offer information, solutions, and advice to customers regarding our services, via phone, email, and chat.
  • Contribute to a positive customer experience through responsible treatment of each contact.
  • Achieve performance targets defined by the project.
  • Ensure and participate in the success of the department.
  • Guarantee client satisfaction and high-quality service.
Requirements:
  • Native level of German and good level of English.
  • Experience in technical troubleshooting is an advantage.
  • Professional attitude and strong customer service skills.
  • Excellent listening and communication skills.
  • Willingness to learn and develop new skills.
  • Dynamic and self-motivated.
  • Open-minded, a real team player, and willing to work in an international and multicultural environment.
What We Offer:
  • Fully remote work possibility.
  • CDI - 3 months of trial period.
  • Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm.
  • A competitive package: 1100€ gross/month (paid 14x) + 100€ / month language bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months).
  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay).
  • Opportunity to be part of a challenging and fast-paced environment.
  • Possibility to collaborate with some of the biggest brands in the industry.
  • A multicultural and international environment.
  • Fully paid training, professional development, and career evolution.
Living in Lisbon:
  • A colorful city view and a rich cultural history.
  • Pros of living in a European capital on a budget.
  • Delicious Portuguese cuisine and famous café culture.
  • Friendly people, good vibes, and a happy-go-lucky urban life.
  • Warm climate all year and a sunny beach life next to the Atlantic.
  • A large English-speaking local community and international environment.


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