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1 semana atrás
At GrabJobs, we are seeking a highly motivated and skilled customer service representative to join our team as a German Customer Advisor. As a German speaker, you will be responsible for providing exceptional customer service to our clients.
The ideal candidate will have a strong background in customer support, excellent communication skills, and the ability to work effectively in a fast-paced environment.
- Company Overview:
- GrabJobs is a leading recruitment agency that specializes in placing candidates with top employers based in beautiful cities around the world.
- We pride ourselves on delivering high-quality services to our clients and candidates alike.
Job Description:
The successful candidate will be responsible for:
- Representing a worldwide brand;
- Developing customer relationships and granting the best experience for the customer;
- Troubleshooting through the use of open questions, support documents, and system training;
- Offering recommendations to common problems or frequently asked questions;
- Fluency in German (C2 Level or Native);
- Good knowledge of English (B2 level);
- Typing Speed: 25 words per minute;
- Availability to work in rotating shifts;
- Any kind of previous experience or contact with clients;
- Good listening and empathy skills;
- Team spirit and flexibility.
Benefits:
- Paid travel Expenses;
- Surf lessons, social events, city discounts;
- Signing Bonus of €2500;
- Accommodation offered during your stay in Portugal;
- Health Coverage and Private Health Care;
- Working hours: 40h per week = 8 hours per day / 5 days a week;
- Portuguese lessons.
