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Industrial Engineer VISA Team Specialist
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We are seeking an experienced Industrial Engineer to join our VISA Team as a Specialist. As a key member of our team, you will play a crucial role in optimizing our customs clearance processes and ensuring operational efficiency.
Main Responsibilities:
- Apply specialist knowledge to perform and review specific processes and procedures within the VISA system, supporting the achievement of divisional and corporate goals.
- Ensure day-to-day updates, maintenance, and validation of the VISA system are performed in response to internal customer requirements.
- Lead and participate in the design, development, and implementation of new or existing processes within the VISA platform.
- Coordinate complex, sensitive, or high-impact processes related to customs clearance and the VISA system.
- Perform audits and reviews of existing processes or documentation to ensure appropriate standards and rules are applied within VISA.
- Identify and investigate anomalies, issues, or variances in the VISA system to be addressed.
- Develop and maintain knowledge of relevant FedEx principles, processes, tools, and best practices related to customs clearance and VISA operations.
- Initiate, analyze, and work on projects that deliver business solutions through improved processes, including enhanced efficiencies and additional customer services within the VISA framework.
- Validate and complete accurate and timely reporting, compiling data from all relevant sources to prepare comprehensive reports on VISA performance and compliance.
- Identify risks and opportunities within key processes in the VISA system, sharing findings with management and contributing to the development of solutions.
- Ensure ongoing compliance with defined FedEx processes and procedures, relevant legislation, and external regulations related to customs clearance and the VISA system.
- Align and gain commitment to actions across teams and from different stakeholders, including customers, other functional departments, and vendors.
Requirements:
- Degree or professional qualification in Business, Engineering, or a related technical field.
- A minimum of 3-5 years of experience in planning and engineering, with a focus on clearance process optimization and business analysis.
- Strong analytical and problem-solving skills, with the ability to interpret and apply complex data to drive business decisions.
- Project management experience, with demonstrated skills in managing cross-functional teams, meeting tight deadlines, and tracking budgets.
- Familiarity with customs clearance procedures, customs regulations, and automated systems that support clearance operations.
- High degree of accuracy, precision, and confident decision-making.
- Expertise in business process development, automation opportunities, and continuous improvement initiatives.
- Proficient in tools such as Excel, MS Project, Word, AutoCAD, and PowerPoint to support planning and analysis tasks.
- Excellent interpersonal, communication, and influencing skills, with a proven ability to work across different cultures and nationalities.
- Results-oriented with a flexible, creative approach to problem-solving and a focus on driving continuous improvement.
- Willingness to travel regionally to support operational needs and projects.
What We Offer:
- Impact on business at a strategic level and exposure to middle and upper management.
- A unique and challenging position in an innovative, international, and dynamic working environment.
- A package of non-wage benefits, including medical care, life insurance, and extensive learning resources to further develop your skills and knowledge.
- Hybrid working policy, where team members have the opportunity to combine the benefits of working in the office and some days working from home.
- Tuition Assistance Program.
- Employee Assistance Program for you and your family in difficult life situations.
