Industrial Engineer VISA Team Specialist

2 semanas atrás

Porto, Porto, Portugal Fedex Eu Tempo inteiro
Industrial Engineer VISA Team Specialist Job Description

We are seeking an experienced Industrial Engineer to join our VISA Team as a Specialist. As a key member of our team, you will play a crucial role in optimizing our customs clearance processes and ensuring operational efficiency.

Main Responsibilities:

  • Apply specialist knowledge to perform and review specific processes and procedures within the VISA system, supporting the achievement of divisional and corporate goals.
  • Ensure day-to-day updates, maintenance, and validation of the VISA system are performed in response to internal customer requirements.
  • Lead and participate in the design, development, and implementation of new or existing processes within the VISA platform.
  • Coordinate complex, sensitive, or high-impact processes related to customs clearance and the VISA system.
  • Perform audits and reviews of existing processes or documentation to ensure appropriate standards and rules are applied within VISA.
  • Identify and investigate anomalies, issues, or variances in the VISA system to be addressed.
  • Develop and maintain knowledge of relevant FedEx principles, processes, tools, and best practices related to customs clearance and VISA operations.
  • Initiate, analyze, and work on projects that deliver business solutions through improved processes, including enhanced efficiencies and additional customer services within the VISA framework.
  • Validate and complete accurate and timely reporting, compiling data from all relevant sources to prepare comprehensive reports on VISA performance and compliance.
  • Identify risks and opportunities within key processes in the VISA system, sharing findings with management and contributing to the development of solutions.
  • Ensure ongoing compliance with defined FedEx processes and procedures, relevant legislation, and external regulations related to customs clearance and the VISA system.
  • Align and gain commitment to actions across teams and from different stakeholders, including customers, other functional departments, and vendors.

Requirements:

  • Degree or professional qualification in Business, Engineering, or a related technical field.
  • A minimum of 3-5 years of experience in planning and engineering, with a focus on clearance process optimization and business analysis.
  • Strong analytical and problem-solving skills, with the ability to interpret and apply complex data to drive business decisions.
  • Project management experience, with demonstrated skills in managing cross-functional teams, meeting tight deadlines, and tracking budgets.
  • Familiarity with customs clearance procedures, customs regulations, and automated systems that support clearance operations.
  • High degree of accuracy, precision, and confident decision-making.
  • Expertise in business process development, automation opportunities, and continuous improvement initiatives.
  • Proficient in tools such as Excel, MS Project, Word, AutoCAD, and PowerPoint to support planning and analysis tasks.
  • Excellent interpersonal, communication, and influencing skills, with a proven ability to work across different cultures and nationalities.
  • Results-oriented with a flexible, creative approach to problem-solving and a focus on driving continuous improvement.
  • Willingness to travel regionally to support operational needs and projects.

What We Offer:

  • Impact on business at a strategic level and exposure to middle and upper management.
  • A unique and challenging position in an innovative, international, and dynamic working environment.
  • A package of non-wage benefits, including medical care, life insurance, and extensive learning resources to further develop your skills and knowledge.
  • Hybrid working policy, where team members have the opportunity to combine the benefits of working in the office and some days working from home.
  • Tuition Assistance Program.
  • Employee Assistance Program for you and your family in difficult life situations.

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