Customer Service Representative for International Hotel Chain

Há 4 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

The position of Customer Service Representative for an international hotel chain offers a unique opportunity to work with a global brand and develop strong communication skills.

As a Customer Service Representative, you will be responsible for providing exceptional service to clients and guests, ensuring that company standards are met and utilized in accordance with dedicated systems.

You will be completing the agreed enquiry process through to invoicing, utilizing all company tools to maximize conversion and sales opportunities.

This role requires strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills.

You must have native or proficient level Swedish (C2) and advanced English (at least C1) both verbal and written.

In this position, you will be working in a multicultural environment and will be expected to adapt to changing service environments.

Key responsibilities include building strong relationships with existing clients and accounts, being proactive with a hands-on approach, and managing work to ensure tasks assigned are delivered.

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.



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