Business Process Analyst

Há 6 dias


Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro
About the Company

Randstad Portugal is a leading human resources services company that is currently seeking a highly skilled Business Process Analyst - Warranty and Master Data to join our team.

The ideal candidate will have a technical or business-oriented background and experience in the field of after-sales, preferably in the area of warranty or in a comparable field of activity.

Key responsibilities include handling highly sensitive data relating to individual customer warranty agreements, steering and implementing automation projects for improving efficiencies and streamlining processes, and shaping solutions and applications for worldwide warranty and service support processes.

The successful candidate will also ensure simple and efficient handling of service processes towards customers, manage master data, user access, and set up after-sales/warranty-related business rules in systems according to inputs from various headquarter departments.

In addition, the Business Process Analyst - Warranty and Master Data will act as an interface to customer service/after-sales partners (e.g., body builders, workshops), maintaining input relating to warranty in SAP, assess all inputs critically, safeguarding compliance and preventing fraud, analyze data and develop recommended actions, and act as a contact person for sales organization and business partners.

The ideal candidate will have a basic understanding of ERP systems (ideally SAP) and modern database systems, MS Office skills, especially in Excel, and basic product knowledge in the field of commercial vehicles.

A strong proficiency in oral and written English is required, as well as independent, structured, and cooperative way of working, with an interest in intercultural collaboration, and ability to work in a dynamic environment with a vibrant team spirit.



  • Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Business Process Analyst RoleWe are looking for a skilled Business Process Analyst to join our team at Group Technology LNR (Luxury New Retail). As a Business Process Analyst, you will work within the Client Interaction area, collaborating with the Product Owner and the delivery team to interact with business stakeholders, capture requirements, and clarify...


  • Lisboa, Lisboa, Portugal Dxc Technology Inc. Tempo inteiro

    Analyst III Business Process TransactionsAnalyst III Business Process TransactionsApply locations PRT - LISBON time type Full time posted on Posted 2 Days Ago job requisition id 51542011Job Description: Essential Job Functions: Execute business process transactions, closely following established procedures and guidelines.Collaborate with senior analysts,...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is looking for a highly skilled Business Process Analyst to join our team. As a Business Process Analyst, you will analyze and design business processes, create functional specifications, and deliver solutions to improve the efficiency and effectiveness of our ERP system Microsoft Dynamics Business Central.About the Job:Analyze and design...


  • Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    We are looking for a talented Business Analyst to join our team at Axians Portugal. As a key member of our project team, you will be responsible for analyzing business needs and developing solutions to meet those needs. With a strong background in finance, information systems, or business intelligence, you will be able to identify areas of improvement and...


  • Lisboa, Lisboa, Portugal Essity Higiene Y Salud México, S.A. De C.V Tempo inteiro

    About the OpportunityWe're excited to offer a challenging and rewarding opportunity for a Business Process Analyst to join our team. As a key member of our process improvement team, you'll have the chance to make a real impact on our organization's success.Your primary focus will be on analyzing business processes, identifying areas for improvement, and...


  • Lisboa, Lisboa, Portugal DXC Technology Inc. Tempo inteiro

    Analyst III Business Process TransactionsAnalyst III Business Process TransactionsApply locations PRT - LISBON time type Full time posted on Posted 2 Days Ago job requisition id 51542011Job Description:Essential Job Functions:1. Execute business process transactions, closely following established procedures and guidelines.2. Collaborate with senior analysts,...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Job DescriptionWe are looking for a Business Analyst with expertise in SAP modules process. The successful candidate will be responsible for ensuring proper functional analysis and process design for Invoice issuing and reception in electronic format in line with Group Source to Pay Core Model.The role involves monitoring and controlling Invoice reception...


  • Lisboa, Lisboa, Portugal DXC Technology Inc. Tempo inteiro

    Analyst III Business Process TransactionsJob Description:Essential Job Functions:• Execute business process transactions, closely following established procedures and guidelines.• Collaborate with senior analysts, managers, and other staff.• Support process improvement initiatives and data analysis.• Participate in identifying and resolving process...


  • Lisboa, Lisboa, Portugal Dxc Technology Inc. Tempo inteiro

    Analyst III Business Process TransactionsJob Description: Essential Job Functions:• Execute business process transactions, closely following established procedures and guidelines.• Collaborate with senior analysts, managers, and other staff.• Support process improvement initiatives and data analysis.• Participate in identifying and resolving process...


  • Lisboa, Lisboa, Portugal Tribetech Tempo inteiro

    Vem ser o(a) nosso(a) próximo(a) Business Process AnalystEstamos à procura de um(a) Business Process Analyst para integrar a nossa equipa e participar em projetos inovadores e desafiantes, otimizando processos de negócio e impulsionando a transformação digital.Se tens paixão por melhoria de processos, eficiência operacional e gestão de mudanças,...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are seeking a highly skilled Business Process Analyst to join our team at TN Portugal. As a key member of our organization, you will play a crucial role in ensuring the smooth operation of our HR systems.Job DescriptionThe successful candidate will be responsible for analyzing and improving business processes, identifying areas for optimization and...


  • Lisboa, Lisboa, Portugal Stefanini, Inc Tempo inteiro

    We seek a junior business process analyst to join our team in Lisbon. In this role, you will work closely with business teams to analyze and gather requirements, develop solutions using no-code and low-code development tools, and bring improvements in corporate performance by optimal use of RPA technology.We require someone with working experience in system...


  • Lisboa, Lisboa, Portugal knowmad mood Tempo inteiro

    About UsWelcome to knowmad mood, where innovation meets excellence. Our company has been at the forefront of digital transformation for over two decades, helping numerous clients achieve their goals through our unique blend of talent, technology, and business expertise.Our diverse team of over 2,400 professionals is spread across 7 countries, working...


  • Lisboa, Lisboa, Portugal HCLTech Tempo inteiro

    About HCLTechHCLTech is a global technology leader with a diverse workforce. We pride ourselves on being an equal opportunity employer.Job SummaryThe Business Process Analyst will be part of our Shared Projects Services team, focusing on providing operational and administrative support to internal project teams. This includes:Documenting new processes and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the JobWe are seeking a Business Process Improvement Analyst to join our team at Blu Selection. As a Business Process Improvement Analyst, you will play a key role in analyzing and improving business processes, ensuring high-quality customer support, and mentoring agents on quality. You will collaborate closely with other departments, analyze top...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Job Summary:** We are seeking an experienced Business Process Analyst to join our Documentation team. As a key member of the team, you will be responsible for ensuring the integrity and accuracy of risk undertaken by our business lines.The successful candidate will have a strong background in economics, finance, or accounting, with excellent written and...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    About UsAt Decskill, we believe that our people are our greatest asset. We strive to create a culture of excellence and invest in the development and well-being of our team members. Our mission is to deliver value through knowledge and talent, and we achieve this by collaborating closely with clients and driving innovation in project delivery.Job TitleWe are...


  • Lisboa, Lisboa, Portugal Stefanini, Inc Tempo inteiro

    As a Business Process Analyst at Stefanini, Inc, you will play a critical role in improving corporate performance by optimizing business processes and implementing automation solutions. If you have working experience in system development and implementation projects, specifically in RPA development using the Blue Prism platform, we'd love to hear from...


  • Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    At Inetum, we are committed to delivering high-quality digital solutions that meet our clients' needs. As a Functional Analyst, you will be responsible for analyzing business requirements, developing functional analysis documents, and collaborating with development teams to ensure the successful delivery of projects.Key Responsibilities:Gather and analyze...


  • Lisboa, Lisboa, Portugal Jobbex It Tempo inteiro

    Job Title: IT Business Solutions AnalystJobbex It is seeking a highly skilled IT Business Solutions Analyst to join our team. In this role, you will be responsible for analyzing complex system integrations and developing solutions that meet business needs.Key responsibilities include:Analyzing system integrations to identify areas for improvement and...