Credit Recovery Specialist

1 semana atrás


Lisboa, Lisboa, Portugal BFF Banking Group Tempo inteiro

About BFF Banking Group:

BFF Banking Group is a leading international banking institution with a strong presence in the Lisbon market. We are committed to providing exceptional financial services and fostering a dynamic work environment.

Job Description:

We are seeking a highly skilled Credit Recovery Specialist to join our team in Lisbon, Portugal. As a key member of our credit management department, you will be responsible for maximizing portfolio performance, ensuring compliance with collections strategy, and preparing decisions for the risk committee.

Main Responsibilities:

  • Proactively monitor portfolios to achieve defined goals and optimize performance.
  • E nsure strict adherence to collections strategy at all times.
  • Prepare and coordinate decisions made by the risk committee, defining payment plans and monitoring progress.
  • Investigate market trends and developments related to assigned classified accounts.
  • Determine provisions, terminate contracts, and ensure conditional payment.
  • Collaborate with Remarketing to initiate repossession and remarketing of objects, and pursue legal action if required.
  • Coordinate recovery processes, communicate with debtors and stakeholders, and report on developments.
  • Record debtor and arrears history via short and long strategy reports.
  • Work closely with the financial department to send default/compliance notifications to the supervisory entity (The Bank of Portugal).

Mandatory Key-Skills:

  • Previous experience in credit collection, preferably with Public Administration clients and National Healthcare System.
  • Good level of English proficiency.

Nice-to-Have:

  • Knowledge of the Portuguese market, particularly with Public Administration and National Healthcare System clients.
  • Familiarity with local legislation related to factoring is an asset.
  • Basic knowledge of Portugal's culture and customs is considered a plus.

Key Competences:

  • Strong problem-solving skills and teamwork approach.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Well-organized mindset and attention to detail.


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