Operations Manager

Há 5 dias


Lisboa, Lisboa, Portugal Picta Travel Tempo inteiro
Company Overview: Picta Travel is a dynamic and growing tourism company looking to strengthen its team. Our ideal candidate is proactive, enjoys working in a team environment, and is passionate about delivering exceptional customer service.

Job Description: As an Operations Specialist, you will manage and organize daily operations, work with online platforms for bookings and logistics, coordinate and communicate with guides, suppliers, and partners. You will ensure excellent customer service by responding to inquiries and requests, solve operational challenges quickly and efficiently, and maintain proper management of documents and internal records.

Key Responsibilities: - Manage day-to-day operations
- Work with online platforms for bookings, customer management, and logistics
- Coordinate and communicate with guides, suppliers, and partners
- Ensure excellent customer service
- Solve operational challenges
- Maintain documents and internal records

Required Skills and Qualifications: - Experience in administrative roles, tourism, or logistics
- Ability to work in a team with a collaborative spirit
- Organized, autonomous, and detail-oriented profile
- Proactivity in problem-solving and process optimization
- Proficiency in digital tools and platforms
- Fluency in English (other languages are a plus)
- Valid driver's license and availability to travel if needed

Benefits: - Integration in a dynamic team
- Positive and collaborative work environment
- Continuous training for professional development
- Competitive salary
- Opportunities to grow within the company

Ours Values: At Picta Travel, we value teamwork, continuous learning, and innovation.
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