Hospitality Host
Há 4 dias
We are seeking a hospitality host to join our team in Madeira. As a hospitality host, you will be responsible for checking guests into our properties, ensuring a smooth and enjoyable experience for our guests. This is a flexible, freelance role that requires a presentable and friendly person with customer service/hospitality experience, willing to travel in Madeira to homes in various locations, having local knowledge of tourist activities, bars, and restaurants, being reliable and trustworthy, able to explain how to use appliances and heating in the home, and able to troubleshoot minor problems.
Responsibilities
* Check guests into our properties across Madeira* Ensure a smooth and enjoyable experience for our guests* Travel to homes in various locations across Madeira* Provide excellent customer service and respond to guest inquiries* Explain how to use appliances and heating in the home* Troubleshoot minor problems and communicate with our team* Maintain accurate records and reports* Collaborate with our team to ensure seamless operations* Develop and maintain local knowledge of tourist activities, bars, and restaurants
Requirements
* Presentable and friendly demeanor* Customer service/hospitality experience* Willingness to travel in Madeira to homes in various locations* Local knowledge of tourist activities, bars, and restaurants* Reliable and trustworthy* Basic IT skills* Proficiency in spoken and written English*
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