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Multilingual Solutions Professional
2 semanas atrás
We are a diverse team of colleagues from over 50 countries, with offices across Lisbon, Prague, New York, Berlin, and more. We value diversity and are committed to creating an inclusive environment for all employees.
Job DescriptionWe are seeking a highly skilled Multilingual Solutions Professional to join our team in Lisbon. The ideal candidate will have excellent communication skills, fluency in French and English, and experience in providing top-notch support to clients.
The key responsibilities of this role include:
- Providing friendly and efficient support to customers through various channels
- Collaborating with cross-functional teams to drive product innovation and issue resolution
- Troubleshooting complex customer issues and delivering suitable solutions
To succeed in this role, you will need:
- Fluency in French and English (additional languages are a plus)
- At least one year of experience in a customer-facing role
- Excellent interpersonal and communication skills
- Ability to multitask and manage several customer conversations simultaneously
