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System Administrator

1 semana atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

TN Portugal is a great place to work, with a friendly and supportive team environment. We're committed to our customers' success, empowering them to become Autonomous Digital Enterprises, free up time and space, and conquer opportunities ahead.

As a Technical Support Analyst, you'll be working on complex system-level problems, collaborating with Research and Development to address intricate support challenges, and fostering solutions that contribute to our collective learning and customer success.

This role requires someone with years of experience supporting software products in a software company environment, with demonstrable knowledge of support processes and procedures. You should also be motivated and collaborative, with a 'whatever it takes' attitude.

Experience in Linux/Unix and SQL is essential, as well as knowledge of databases like Oracle, PostgreSQL & MS SQL Server. While we can provide training in areas such as Control-M Workload Automation, shell scripting languages, and Java application servers, it's beneficial if you already possess these skills.

  • Key responsibilities include:
  • Addressing customer inquiries and resolving technical issues.
  • Collaborating with cross-functional teams to develop solutions.
  • Building and maintaining knowledge bases and documentation.