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This role requires a highly skilled ServiceNow System Administrator to join our team at Phiture. The successful candidate will be responsible for the day-to-day support, administration, and maintenance of the ServiceNow platform, including collaborating with our ServiceNow Admin Team to resolve support issues and fulfill their requests.
Main Responsibilities- Support, administration, and maintenance of the ServiceNow platform
- Collaboration with the ServiceNow Admin Team
- Leading a team of ServiceNow System Administrators
- Resolving complex issues with LDAP/SSO and integrations
- Enabling plugins to enhance system functionality
- Creating and modifying transform maps and field maps
- Designing and implementing reports and dashboards
- Managing email properties and system properties
- Coordinating with ServiceNow vendor support
To succeed in this role, you will need a strong background in ServiceNow Administration, database concepts, and data onboarding. We require at least 12 months of hands-on experience in these areas.
- Able to understand dependencies between different ServiceNow components
- Experience with ServiceNow data sets, transform maps, and reporting
- Exposure to Agile/SCRUM methodology
