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Customer Service Representative in Lisbon, Portugal
1 semana atrás
We are TN Portugal, a world market leader gaming brand of home video game consoles and production company. We're looking for a Customer Service Representative to join our team in Lisbon, Portugal.
The ideal candidate will have previous experience in Customer Service, a native or proficient level of Ukrainian, and a proficient level of English. They will also possess excellent self-organizing skills, a proactive approach, and the ability to work under pressure.
As a Customer Service Representative, you will be responsible for responding to customer inquiries, developing and maintaining a technical knowledge of our products and services, and accurately logging all calls in line with procedures.
- Develop and maintain a full technical knowledge of our products and services
- Deal with all correspondence as requested/required
- Accurately log all calls in line with procedures
- Maintain and update all job-related administrative forms
Our team works in a multicultural environment, and we value diversity and inclusion. We're committed to providing exceptional customer service and building strong relationships with our clients.
