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Customer Experience Specialist for Global Entertainment
1 semana atrás
Blu Selection is a multinational organization that provides sales and customer service solutions to companies around the world. We are looking for a Customer Experience Specialist for Global Entertainment to join our team in Lisbon.
About the JobThe ideal candidate will have a native level of German and at least a B1 level of English. They will also be enthusiastic about movies, shows, and other forms of entertainment. The role involves working with clients to provide world-class service and ensuring high customer satisfaction.
ResponsibilitiesThe key responsibilities of the job include:
- Supporting clients' activities by providing excellent customer service
- Working on projects of high prestige with worldwide brands
- Identifying issues and providing solutions to ensure high customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
We offer a competitive salary package including free accommodation (shared flat, all bills included): €950-€1000 gross/month (based on level of experience). We also provide reimbursement of initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU), help in paperwork, opening bank account, etc., upon your arrival. Additionally, you will enjoy free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
