Digital Transformation Expert
Há 7 dias
At Siemens, we build technology solutions to shape the world we live in. Our team is driven by a passion for innovation and a commitment to making life easier, safer, and more sustainable.
We are currently seeking a Digital Transformation Expert - CRM Solutions to join our Portugal Tech Hub in Lisbon. As a key member of our team, you will be responsible for translating business requirements into IT solutions and working hand-in-hand with our international team of experts to implement these solutions.
In this role, you will secure reliable operations and continuous enhancement while ensuring that regulatory and security requirements as well as agreed service levels are met. You will work in an international, agile, self-organizing team where you will take end-to-end responsibilities for your innovative solutions.
You will become familiar with our sophisticated financing products and processes, such as consumption-based leasing and extended payment terms, as well as with our business-critical core applications. You will proactively consult our business on how to grow their business using innovative CRM solutions and formulate user stories to fill our innovation pipeline with new features.
Help to seamlessly integrate our CRM solution with other state-of-the-art IT solutions to enhance our customers' experience. Be part of our excellent collaboration team, together with our internal and external stakeholders. Be familiar with system compliance, including system security, local regulations, audit requirements, and other international standards.
We are looking for someone with 5+ years experience with CRM solutions, preferably Salesforce. Additionally, you should have 5+ years experience, preferably in a financial services company, in a technical and managerial support role with business process and system architecture. You should also have knowledge of Microsoft Office applications (especially MS Word, MS Excel, MS Outlook).
Analytical, information processing, and decision-making competences are essential for this role. Strong customer orientation, ITIL knowledge, professional communication, and presentation skills are also required. Fluency in English language skills (speaking and writing) is necessary.
A hybrid and flexible working model will be offered to promote a better work-life balance. A budget for home office support and the opportunity to do 16 hours a year of volunteer work will be provided. Health insurance, access to our on-site medical center, and the chance to join sports groups will also be offered.
In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies will be available.
We are proud to be ranked Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Technology/Manufacturing), Forbes – World's Best Employers (#1 Engineering & Manufacturing), LinkedIn – LinkedIn Top Companies (#2), OnStrategy – REPSCORE 2024: Brands' Reputation in Portugal (#1 Engineering & Electronic Services), Fortune – World's Most Admired Companies (#1 Industrial Machinery), Teamlyzer – Company with the Best Interviews (#1 Technology).
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