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Technical Product Advisor in Lisbon
Há 1 mês
Job Summary: We are seeking a highly motivated and customer-focused Technical Product Advisor to join our team in Lisbon. As a Technical Product Advisor, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers have a positive experience with our products and services.
Key Responsibilities:
- Provide technical support and guidance to customers via phone, email, and social media
- Act as a mentor and provide product/service information to customers
- Deliver calm and resourceful troubleshooting for customer queries
- Collaborate with other departments to resolve customer issues
- Ensure the success of your department and contribute to the growth of the company
Requirements:
- Fluency in German and good command of English
- Excellent communication and interpersonal skills
- Proactive and team-oriented approach
- Ability to work in a fast-paced environment and adapt to changing priorities
- Commitment to delivering exceptional customer service and quality
About Us: Our company is a multinational organization with a presence in over 80 countries. We are committed to providing our employees with a supportive and inclusive work environment, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.