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Senior Franchise Operations Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Job Description:

The ideal candidate will be responsible for managing the development of the Franchise Operations Manual, ensuring it is comprehensive and aligned with brand standards. This involves coordinating with internal teams and external consultants to ensure a seamless transition process for franchisees.

We are looking for a proactive problem-solver with excellent organizational and analytical skills. The successful candidate will have a background in Business Administration, Project Management, or a related field, with experience in project management, franchise operations, or retail projects. Fluency in English is required, as well as comfort working with international teams and stakeholders.

Key Responsibilities:
  • Develop and manage the Franchise Operations Manual
  • Coordinate franchise transition process
  • Lead onboarding process for franchisees
  • Ensure consultants' recommendations are implemented efficiently
  • Facilitate cross-functional collaboration
  • Monitor and report on project progress, profitability, and risks

What We Offer:
  • Ownership & Impact – Full responsibility from day one in a high-impact role.
  • Growth & Development – Work on exciting, challenging projects that drive your career forward.
  • Collaborative Culture – Be part of a dedicated, international team that values success.
  • Employee Perks – Discounts on Emma products for you, your friends, and your family.
  • Dynamic Work Environment – A fast-moving, entrepreneurial workplace that thrives on innovation and ambition.