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Multilingual Support Advisor

2 semanas atrás

Lisboa, Lisboa, Portugal Best Hire Tempo inteiro

Job Title: Multilingual Customer Service Advisor

Job Overview:

We are seeking a talented Multilingual Support Advisor to provide exceptional customer support to a diverse client base across various regions.

This role requires fluency in multiple languages to effectively communicate and assist customers in their preferred language. The ideal candidate should have strong interpersonal skills, a customer-centric approach, and the ability to resolve issues efficiently.

Key Responsibilities:

  • Provide prompt and courteous assistance to customers via various communication channels (phone, email, chat).
  • Address customer inquiries, concerns, and issues in a professional and timely manner.
  • Offer solutions and guidance to ensure customer satisfaction.
  • Communicate effectively with customers, colleagues, and other departments.
  • Exhibit excellent verbal and written communication skills in all supported languages.

Qualifications and Skills:

  • Fluency in multiple languages, both written and spoken.
  • Strong interpersonal and communication skills.
  • Previous customer service experience is preferred.
  • Excellent problem-solving abilities.
  • Ability to work in a fast-paced environment.
  • Proficiency in using customer service software and tools.
  • High school diploma or equivalent; additional education is a plus.

In this dynamic role, you will have the opportunity to contribute to providing outstanding customer service across diverse linguistic backgrounds. Your multilingual skills will be a valuable asset in ensuring customer satisfaction and building strong global relationships.