Site Reliability Expert
Há 7 dias
Kontakt.io is a platform that revolutionizes care operations. We reduce waste, improve revenue, and increase throughput by leveraging AI, RTLS, and EHR data to automate workflows.
We enable self-learning agents to adapt in real-time, orchestrate all of care delivery operations, and give a clear picture of spaces, equipment, and people. With Kontakt.io, you can eliminate inefficiencies and enhance the patient experience.
As a Site Reliability Engineer at Kontakt.io, you will be responsible for ensuring the scalability, availability, and security of our cloud-based AI-driven healthcare platform. You will collaborate with software, data, and infrastructure teams to build highly resilient and automated systems, allowing hospitals and care facilities to operate seamlessly and without downtime.
Key Responsibilities:- Design and maintain highly available, fault-tolerant, and scalable cloud infrastructure using Kubernetes, Docker, and container orchestration.
- Implement SLOs, SLIs, and SLAs to track system reliability and optimize uptime.
- Participate in 24/7 on-call rotation.
- Oversee production platform deployments.
- Monitor latency, traffic, errors, and system health using modern observability tools.
- 3+ years of experience as an SRE.
- Strong expertise in kubernetes, docker, and container orchestration.
- Experience managing cloud-native environments (AWS).
- Experience with event-driven architectures, Kafka, or real-time data streaming.
- Knowledge of machine learning infrastructure.
- Previous experience in healthcare, compliance (HIPAA), and highly regulated environments.
- Proficiency in Infrastructure as Code (IaC) using Terraform.
- Deep knowledge of networking, DNS, load balancing, and security best practices.
- Experience with CI/CD pipelines (Jenkins, CI, or ArgoCD).
- Hands-on experience with monitoring and logging tools (Prometheus, Grafana, ELK, OpenTelemetry).
- Strong programming skills in Python, Golang, or Bash for automation.
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