Content Strategist

Há 4 dias


Lisboa, Lisboa, Portugal Vml South Africa Tempo inteiro

Job Description

VML South Africa is a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. We have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

Our Expertise

  • Communications
  • Commerce
  • Consultancy
  • CRM
  • CX
  • Data
  • Production
  • Technology

About the Role

We are seeking a versatile and creative copywriter to join our team, focusing on developing compelling customer advocacy stories for a major tech client's customer advocacy programme. The primary goal is to craft inspiring narratives that highlight the transformative power of our client's technology in driving business success, empowering people, and shaping the future of responsible innovation.

Key Responsibilities

  • Lead the creative development of long-form case studies for the client's programme, a marketing communications engine that showcases business transformations through innovative technology
  • Conduct interviews with key stakeholders to gather insights and information necessary for building the narrative
  • Write compelling customer stories that focus on the people behind the technology, detailing the positive changes enabled by the client's tech solutions
  • Adhere to the brand guidelines, writing all content in American English, while ensuring alignment with legal and compliance policies
  • Provide editorial leadership, guiding, proofreading, and approving the work of supporting editors involved in the programme, ensuring high standards of content quality
  • Create a range of supporting written assets to promote the case study
  • Address client feedback in a professional manner during review rounds, ensuring the final output meets both client and customer expectations
  • Write video scripts for customer stories featuring video content, collaborating with video production teams


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